If a casino listed here did not pay you, or a figure on this site is wrong, we want to know. Reader reports are the fastest way to get a bad operator removed.
One inbox, read by the editor. Expect a reply within two working days.
Include the brand name and, where relevant, the date and amount involved. It speeds up the re-test considerably.
These four get priority handling.
The most important message you can send us. A confirmed non-payment removes the brand from the directory entirely.
Bonus amounts, wagering multipliers and payout times change without notice. Tell us what you actually saw.
The advertised credit did not land, or the terms changed after you claimed it.
If you run a listed brand and disagree with a rating, make your case. A disputed rating is settled by a repeat test.
Reader payout reports jump the queue ahead of the scheduled re-test cycle.
The full process behind every rating is set out on our review methodology page, and every listing is signed off by Marcus Lim.
FreeKreditKing is an independent listing site. We are not a casino, we do not hold player funds, and we cannot access, credit, unlock or recover any account balance. For account-specific problems — verification, a stuck bonus, a pending withdrawal — contact that casino's own support channel first, which is linked next to every brand in the directory. If they fail to resolve it, then tell us, because that is exactly the kind of failure that affects our rating.
Everything on FreeKreditKing is for adults aged 18 and over. Gambling should be entertainment you can afford to lose, never a way to make money or recover a loss. Set a limit before you play, stop when you reach it, and take a break if it stops being fun. Online gambling laws differ by jurisdiction and it is your responsibility to check the rules that apply where you are before registering or playing.
